Results — Proof That It Works

Progress you can point to.
Outcomes from software and digital organizations that installed a light weekly rhythm across Product, Engineering, CS & Sales.

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Typical outcomes

  • Revenue durability up. Net Revenue Retention (NRR) ↑ 4–8 p.p. within 1–2 quarters; churn down.

  • Faster activation. Time-to-first-value ↓ 15–30%; onboarding conversion ↑.

  • Smoother delivery. Lead time ↓ 25–45%; deploy frequency ×1.5–2.5; incident recovery (MTTR) ↓ 30–50%.

  • Less overload, more finish. WIP falls; completion rate rises within two cycles.

  • Alignment at scale. One focus goal, a few measures, one weekly rhythm across 10+ teams.

Results vary by context. We install behavior and cadence; your teams make the magic.

Evidence snapshots (anonymized)

DevTools scale-up (±120 FTE)

Goal: accelerate onboarding activation & reduce rework.
What changed: one focus goal (activation), a few measures that matter, a 20-min weekly review, two small bets on “first value” moments.
Outcome (8 weeks): activation conversion +18%; lead time −30%; weekly-review adherence >85%.

“We stopped debating and started deciding. Movement within weeks.” — VP Product

Fintech SaaS (9 squads)

Goal: stabilize reliability & improve customer trust.
What changed: focus goal (reliability), measures for MTTR/change-fail/incident rate/comms, weekly review.
Outcome (quarter): MTTR −42%; deploy frequency ×1.8; NRR +4 p.p.

“Weekly commitments aligned CS and Product; faster activation, fewer incidents.” — COO

B2B SaaS (CS ↔ Product alignment)

Goal: reduce avoidable churn; increase expansion.
What changed: focus on revenue durability; measures for NRR/churn/expansion/health/TTFV.
Outcome (2 quarters): churn −15%; NRR +7 p.p.; TTFV −22%

“The weekly rhythm kept the focus real—two bets per measure, every month.” — CPO

Platform & product (12 teams)

Goal: unblock flow across dependencies.
What changed: one focus on flow; measures for lead time, deploys, blockers cleared, simple cross-team expectations.
Outcome (6–10 weeks): lead time −28%; completion rate +21%; incident recovery −35%

“Same focus, same cadence, fewer handoff stalls.” — Head of Engineering

How we measure (simple, shared, weekly)

We measure to decide, not to admire charts. One page. Same time each week. The truth where everyone can see it.

The method:

  • Pick the few that matter. One company goal, a handful of numbers leadership actually cares about.

  • Write what “good” means before you start. Define good / okay / bad ranges and guardrails you won’t break.

  • Name the source and the owner. No mystery spreadsheets. One link. One person.

  • Track the trend, not the moment. A tiny sparkline beats a giant report.

  • Log the decision. Each week ends with keep / tune / kill in one sentence.

What we usually track (and why):

  • NRR — Are customers staying and growing? (Existing revenue health.)

  • Activation / Time-to-First-Value — How fast do new users experience real value?

  • Lead time — How long from “we changed it” to “users have it”?

  • Deploy frequency — How often does value actually ship?

  • Incident recovery (MTTR) — When it breaks, how fast do we recover?

  • Finish rate & WIP — Are we finishing what we start?

  • Weekly review adherence — Did we show up, on time, and decide?

How it plays out:

  1. We agree the tiny set of numbers and their good/okay/bad ranges (plus guardrails).

  2. We put them on one page with owners and a single source of truth.

  3. Each week in 20 minutes: What moved? What did we learn? One blocker. One decision.

  4. Every ~2 weeks, we hit a decision gate—Evidence or Elimination™. Keep it, tune it, or stop and pick a better lever.

  5. Each quarter, we promote what works to “how we work,” and we retire what doesn’t.

Simple beats complicated. Shared beats siloed. Weekly beats “someday.”

Why results show up

  • One focus goal, a few measures. Clear choices reduce thrash.

  • A 20-minute weekly review. Same time, one page, one decision.

  • Small bets with a stop rule. Try, learn, and decide via Evidence or Elimination™.

  • Explicit ownership. Names, dates, and a visible decision log.

Testimonials (selected)

“We created hyper focus and it has delivered huge value… collaboration has increased which is leading to more confidence in our most ambitious targets.”
— Ciprian Diaconasu, VP Engineering, Mambu

“Bart differentiates himself by combining business acumen with technical expertise to get software engineering organizations delivering real value… he helped us form new habits and define metrics to track progress.”
— Phil Mander, Head of Engineering, Harver

“Bart helped us at BinckBank to introduce many employees to OKRs and guided teams in sharpening their objectives… teams voluntarily decided to start using OKRs.”
— Christiaan van Laecke, International Business Manager, Saxo Bank

“We introduced OKRs to support our new strategy; Bart helped with our BHAG and the company and team OKRs.”
— David Vermeulen, CEO, The Inner Circle

“Next to a great engineer, he actively improves ways of working… teams gained insights into choices and long‑term impact.”
— Maurits Cieremans, Head IT Mortgages NL, ING

See all testimonials →

See similar results in your org

Pick the entry point that fits your urgency:

  • Executive Briefing (90 min) → feel the weekly loop, align leaders, pick the Next Move.

  • Needle Focus™ (≤ ½ day) → leadership kickoff, executive snapshot of execution gaps, readiness decision, 30-day route.

  • Needle Launch™ (≈ 2 weeks) → run the weekly twice, activate one lever, reach Evidence or Elimination™.

  • Needle Loop License™ (annual) → monthly clinics, quarterly audits, templates & recert to keep moving.

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